Our relationship with Ken and Vicki started back in 07 when my daughter and family relocated back to the Richmond area. They were recommended by a broker in Chicago to them. Since that time, I and my two daughters have used Ken and Vicki for the purchase of 4 properties and to help us sell 2 others. We have recommended them to others who have been just as pleased with the results and the continued care they provide. They know the ins and outs of the real estate market, from the big picture to the legal minutia, and they always have their clients interest at the forefront.  ---- David U.

Ken and Vicki Heland are an attentive, personable, and winning team. We were new to Virginia, with no idea where to look for a home or what we needed … A friend recommended the Helands and they listened, questioned, suggested, and ultimately helped us find our “diamond in the rough” within a month! No more looking at houses that didn’t fit our dream! They’re knowledgeable in every facet of selling and buying a home --- the entire process went smoothly and was just a joy! And if you want, they’ll keep in touch after the sale is complete --- they send out an Internet “Grapevine” newsletter where clients help spread the word about products, services, craftsmen and businesses that they’ve had positive experiences with. We love this team! --- P.J. M. & Cathy M.

We have had the extreme pleasure of working with Vicki and Ken...We bought a house through them a couple of years back and sadly we had to sell it about a year and a half later. Of course we used Vicki and Ken on both transactions. Both buying and selling with their expertise made everything go as smoothly as it possibly could...We were very satisfied with Vicki and Ken and we are sure that you will feel the same way. We are looking forward to working with them in the future. --- Wayne & Linda M.

All realtors are not created equal! We have worked with Ken and Vicki Heland in the buying and selling of four homes! The first experience was in 2006 and most recently, in March, 2014. I would not typically recommend the same realtor for selling and buying, but because our experiences were so professional, we decided it would be in our best interest!
It is wonderful to have a team available – if one is not available, the other will be ready to assist. Integrity, customer-focus, listening, strong market analysis and being an advocate for us are some of the traits that both Ken and Vicki possess. Our recent buying and selling experience was a difficult one. The number of issues and difficulty of the issues were truly beyond the usual domain of a realtor, but Ken & Vicki did not lose sight of our goal. The difference – they genuinely cared. --- Diane M.

Ken and Vicki Heland are very professional and knowledgeable. They made my first time home purchase painless and worry free. With their combined experience and expertise, I went from prospective buyer to happy home-owner much faster than I dreamed of. Thank you Ken and Vicki for going above and beyond and helping me find my first home! --- Cameron D.

I am Sandy...and I would love to share a story with you about how one conversation...at just the right moment flavored with my curiosity...and given to me in exchange for a Taste of confidence...which helped me walk through my thoughts and unlock my dreams... Meet Ken and Vicki...two special people who are Real Estate Agents from Refine Properties...who did just that...I purchased my dream House last year - 2013...it was such pleasurable moments with them...with such excitement right up to the closing...finally I walk through my door...turned my knob...and embrace my moment...now my Signature...is my Smile. --- Sandy L.